Incoming inquiries and complaints can be difficult to organize alongside follow-ups.
SUPPORT / PROJECT 03
Smart Inbox & Lead Tracker
Organize incoming email inquiries and complaints, track follow-up and deliver a daily summary.
01 / PROJECT OVERVIEW
Make inquiries and follow-ups easier to track.
Organize incoming email inquiries and complaints, track follow-up and deliver a daily summary.
Organize incoming email inquiries and complaints, track follow-up and deliver a daily summary.
Classified records, routed follow-up and a daily Telegram summary.
Who it’s for
Service teams managing email inquiries, complaints and follow-up in a shared tracking process.
02 / HOW IT WORKS
From input to outcome.
A simplified walkthrough of the workflow’s main stages.
- 01Receive and classify incoming email
- 02Record leads and complaints in Sheets
- 03Route replies and follow-up
- 04Summarize daily activity in Telegram
03 / FEATURES & TOOLS
What’s inside.
- Receive and classify incoming email
- Record leads and complaints in Sheets
- Route replies and follow-up
- Summarize daily activity in Telegram
Technologies used
We’ll configure your tools, data and approval rules, then test the workflow with your process before launch.
04 / PROJECT DEMO
See the workflow in action.
KEEP EXPLORING
Related projects.
VIEW PROJECT ↗WhatsApp Real Estate Agent
Answer property inquiries, capture leads and coordinate viewing appointments in WhatsApp.
View project & demo →
VIEW PROJECT ↗AI Email Assistant
Prepare customer replies with AI and keep a human approval step before sending.
View project & demo →
VIEW PROJECT ↗Knowledge Base Chatbot
Make business documents searchable through a conversational Telegram assistant.
View project & demo →