Unsorted support requests make it difficult to see what needs attention and whether the team has been notified.
Support / PROJECT 09
AI Support Ticket Classification & Tracking
Classify support requests with AI, track tickets in Google Sheets and notify the team through Telegram.
Recorded portfolio demo
PROJECT OVERVIEW
A clear process for everyday work.
Classify support requests with AI, track tickets in Google Sheets and notify the team through Telegram.
A structured ticket record, a Telegram notification and an updated notification status.
Who it’s for
Small support teams that need a shared ticket tracker and clear alerts.
HOW IT WORKS
From input to outcome.
- 01Receive and validate the support form
- 02Classify the request with structured AI output
- 03Save and check the ticket record
- 04Notify the team and update the notification status
Tools used.
Adapt this demo to your business
We’ll configure your data, integrations and review rules, then test the workflow with your process.
PROJECT DEMO